Showcase of a Community Quality Improvement Model for Maternal and Child Health Services in Kenya

Maternal and child health outcomes in Kenya has for a long time been hindered by poor quality and underutilization of services particularly in low-income and rural households. In Kenya, guidelines have been developed and activities undertaken aimed at improving the quality of health services in health facilities and communities. The Government of Kenya launched a standards guide, Kenya Quality Model for Health to provide a conceptual

framework for quality improvement in health services in both the health facilities and community (Ministry of Health in Kenya, 2022). Additional efforts have been made to improve the quality of services at the community level in particular the formation, training, and activities of work improvement teams (WITs) at the community level. As such, the Innovative Partnership for Universal Sustainable Healthcare” (iPUSH) programme, flagship Universal Health Coverage (UHC) project (2016–2021) by Amref Health Africa and PharmAccess Foundation supported the government of Kenya to roll out the Quality Improvement model in Kenya. The program was implemented in Nairobi and Kakamega counties in informal settlements and rural settings respectively.

Speaker: Rachel AmbaluRachel is a Public Health professional with over 15 years’ experience in health systems strengthening, soundly inclined to Primary Health Care. She has strong program management expertise in Maternal, Child and dolescent health, Sexual and Reproductive health Rights, HIV/AIDS and TB, Social protection and Health financing. Rachel has made valuable contributions to research, policy influence and advocacy locally, regionally and advocacy; Health financing; and social protection.Objectives: